Terms of Service

These Terms are intended to define the rights, obligations, responsibilities, and other necessary matters between Exodus ENT Co., Ltd. (엑소더스이엔티 주식회사) (hereinafter the "Company") and its Members in relation to the use of the Harmony Match (하모니매치(Harmony Match)) service provided by the Company.

The definitions of terms used in these Terms are as follows.

1. "Service" refers to the Harmony Match service available to Members regardless of the device used (PC, smartphone, tablet, etc.). This includes the Harmony Match website, mobile app, and other platforms provided by the Company.

2. "Member" refers to a customer who accesses the Company's Service, enters into a service agreement with the Company in accordance with these Terms, and uses the Service provided by the Company.

3. "Account" refers to the usage credentials created by a Member through social login (Google, Apple, etc.) for identification and use of the Service.

4. "Profile" refers to personal information entered by a Member to use the Service, including nationality, language, birth year, gender, and profile photos.

5. "Value Test" refers to a survey provided by the Company for matching between Members, which analyzes Members' values through questions in categories such as family, finances, communication, and lifestyle.

6. "Matching" refers to the function of recommending potential partners by calculating value similarity between Members based on the Value Test results.

7. "Matching Score" refers to a numerical value from 0 to 100% that quantifies the value similarity between two Members.

8. "Content" refers to information in the form of text, photos, audio, video, profile information, chat messages, and various files posted by Members on the Service.

9. "Paid Services" refers to various premium services and related ancillary services provided by the Company for a fee.

10. "Virtual Items" refers to digital products such as additional recommendations, super likes, and other items that can be used within the Service.

1. These Terms take effect by being posted on the Service screen or by being notified to Members through other means.

2. The Company may amend these Terms to the extent permitted by applicable laws.

3. When the Company amends the Terms, it shall post the amended Terms along with the current Terms, specifying the effective date and reasons for amendment, from 7 days before the effective date until the day before the effective date. However, for changes that significantly affect the rights and obligations of Members, the Company shall provide notice at least 30 days before the effective date and individually notify Members via email or in-service notifications.

4. Members have the right to reject amended Terms. If a Member does not agree to the amended Terms, the Member must stop accessing or using the Service and delete their account. Continued use of the Service after the effective date of the amended Terms shall be deemed as consent to the amended Terms.

1. Matters not stipulated in these Terms shall be governed by applicable laws, including the Telecommunications Business Act (전기통신기본법), the Telecommunications Business Act (전기통신사업법), the Act on Promotion of Information and Communications Network Utilization and Information Protection (정보통신망 이용촉진 및 정보보호 등에 관한 법률), and the Personal Information Protection Act (개인정보 보호법).

2. If a Member enters into a separate agreement with the Company for the use of the Service, the separate agreement shall take precedence.

3. These Terms are originally drafted in Korean, and in the event of any discrepancy between the translated version and the Korean text, the Korean text shall prevail.

A. Eligibility

You are not authorized to create an account or use the Service unless all of the following conditions are met, and by using the Service, you represent and warrant that:

1. You are an individual (not a corporation, partnership, or other business entity) who is at least 18 years of age.

2. You are legally qualified to enter into a binding agreement with the Company.

3. Your use of the Service is not prohibited by the laws of your country of residence.

4. You have not been convicted of a sex offense, violent crime, or similar felony.

5. You do not maintain more than one account on the Service.

6. You have not previously been banned from using the Service by the Company (unless you have received explicit permission to create a new account).

B. Formation of Service Agreement

1. The service agreement is formed when a person wishing to use the Service agrees to these Terms and the Privacy Policy and the Company approves the application for use (membership registration).

2. When a person wishing to use the Service clicks the "Agree" button during registration, they are deemed to have consented to these Terms and the Privacy Policy.

3. The Company may refuse to approve registration or subsequently terminate the service agreement in the following cases:

- The applicant has previously lost membership under these Terms

- The applicant used another person's identity

- The applicant provided false information or failed to provide required information

- The applicant is under 18 years of age

- The applicant fails to meet other eligibility requirements established by the Company

C. Account Management

1. Members must take reasonable measures to secure their account information.

2. Members are responsible for ensuring that their account information is accurate and up to date, and must update it as necessary.

3. Members may not transfer, sell, or share their account with others.

1. The Service is, in principle, provided 24 hours a day, 365 days a year.

2. The Company provides the following services:

a. Value Test: Value analysis through category-based questions covering family, finances, communication, lifestyle, and more

b. Matching: Partner recommendations based on value similarity and provision of Matching Scores

c. Profile Viewing: Value comparison with matched partners (radar chart), summary of commonalities and differences

d. Chat: Messaging function activated after matching

e. Any other services developed or provided through partnership agreements by the Company

3. The Company may temporarily suspend the Service due to maintenance, replacement, or failure of information and communication equipment, communication disruptions, or other significant operational reasons. In such cases, the Company shall notify Members before or after the suspension.

4. The Company may conduct regular maintenance as necessary for the provision of the Service, and the maintenance schedule shall be announced within the Service.

1. The Company may modify all or part of the Service being provided as operationally or technically necessary. Changes to the content, methods, or hours of use of the Service shall be posted within the Service at least 7 days before the change, stating the reasons for, details of, and effective date of the change.

2. The Company may modify, suspend, or change all or part of the free Service based on the Company's policies and operational needs, and shall not compensate Members for such changes unless otherwise required by applicable law.

3. If the Company completely terminates the Service, it shall notify Members at least 90 days before the termination date, and shall take measures such as refunds for Members using Paid Services in accordance with applicable laws.

A. Compliance Requirements

Members must comply with the following:

1. Comply with these Terms and policies and Community Guidelines announced by the Company.

2. Comply with applicable laws, including the Personal Information Protection Act and intellectual property laws.

3. Maintain accurate and up-to-date profile information.

4. Maintain a respectful attitude in interactions with other Members.

B. Prohibited Activities

Members shall not engage in the following activities:

1. Misrepresenting identity, age, or other personal information

2. Stealing or impersonating another person's identity or information

3. Damaging the Service or interfering with other Members' use of the Service

4. Harassment, stalking, intimidation, defamation, harm, or inflicting other psychological damage

5. Using the Service for illegal purposes such as fraud, monetary demands, or multi-level marketing schemes

6. Demanding money or other valuables from other Members

7. Using the Service for commercial activities such as advertising, promotions, or prostitution solicitation for profit

8. Accessing the Service or collecting data using robots, crawlers, scrapers, or other automated means

9. Uploading viruses or other malicious code, or compromising the security of the Service

10. Attempting to reverse engineer, decompile, or extract the source code of the Service

11. Using or developing third-party applications (including artificial intelligence systems) that interact with the Service or Member Content without the Company's written consent

12. Submitting false reports or abusing the reporting system

13. Using the Service for political campaign fundraising or election interference purposes

14. Any other illegal or improper activities

C. Prohibited Content

Members may not upload or share the following types of content on the Service:

1. Content that is offensive, harassing, or abusive to others

2. Obscene, indecent, or violent content

3. Content that promotes racism, sexism, hatred, or prejudice

4. Content that encourages illegal activities such as terrorism or incitement to hatred

5. Content that promotes self-harm, eating disorders, or violent extremism

6. Content that is defamatory or untrue

7. Content that contains spam or malicious code

8. Content that infringes on the intellectual property or privacy rights of third parties

9. Content that inappropriately depicts minors

10. Content that includes images or likenesses of others without their consent

11. Content that does not align with the intended purpose of the Service

Uploading or sharing prohibited content may result in immediate suspension or termination of your account.

A. Member Content

1. Members are solely responsible for all content they upload or provide to the Service (hereinafter "Member Content").

2. Members may not display personal contact information, financial information (bank accounts, card numbers, etc.), or P2P payment information on their profiles.

3. By uploading Member Content, Members represent and warrant that they hold all rights and licenses necessary to share such content.

4. Members grant the Company a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to host, store, use, copy, display, reproduce, edit, translate, distribute, and make available to the general public their content. This license terminates when the Member deletes their content from the Service or terminates their account. However, content already shared with other Members may persist unless deleted by the recipients.

5. The Company may monitor or review Member Content and reserves the right to remove, edit, restrict, or block content at any time at its sole discretion.

B. Other Members' Content

1. Content from other Members belongs to those Members and may only be used within the scope consistent with the purpose of the Service (communication and meeting).

2. You may not copy, store, or use other Members' content for commercial purposes, harassment, or illegal purposes.

3. There is no guarantee that other Members' content is always accurate, and Members should carefully review and independently verify information from other Members.

C. Company Content

Text, graphics, user interfaces, trademarks, logos, artwork, images, and other intellectual property displayed on the Service are owned, controlled, or licensed by the Company and are protected by copyright, trademark, and other intellectual property laws.

1. Matching Scores are calculated based on Members' Value Test responses and do not guarantee ultimate attraction or relationship success between two Members.

2. The Company may continuously improve the matching algorithm, which may result in changes to matching results.

3. Matching Scores and value analyses serve as reference information and are not a guarantee of actual relationships between Members.

4. The Company does not guarantee the number of active users at any given time, the likelihood of being matched with a specific Member, or the number of potential matches.

1. The Company strives to protect Members' personal information in accordance with applicable laws. Matters regarding the collection, use, provision, storage, and destruction of personal information are governed by the separate Privacy Policy.

2. All information provided by Members to the Service is subject to the Privacy Policy, and the Company's collection and use of Member information is governed by said policy.

3. By using the Service, Members are deemed to have consented to the Company's collection and use of their information in accordance with the Privacy Policy.

4. The Company may process the minimum necessary information within the scope permitted by applicable laws for Member safety and Service operations.

1. The Company does not tolerate inappropriate content or behavior within the Service and strives to maintain a positive and mutually respectful community.

2. If Members discover inappropriate content or behavior from other Members, they may report it through the in-service "Report" feature or customer support.

3. Upon receiving a report, the Company will investigate the matter, and if a violation of these Terms is confirmed, the Company may take necessary measures such as suspending the reported Member's account or deleting their content.

4. The Company may choose not to share certain investigation results or account-related information with the reporter in order to protect Member safety or personal information.

1. As long as Members comply with these Terms, the Company grants a personal, worldwide, royalty-free, non-transferable, non-exclusive, revocable license to access and use the Service.

2. This license and all rights to access the Service are automatically revoked if the Member fails to comply with these Terms.

3. The Company does not grant Members any rights other than those specified in Article 6 and reserves all other rights.

A. Paid Services

1. The Company may offer Paid Services such as additional features, enhanced matching, and extra recommendations. The types, terms of use, and fees for Paid Services are posted separately on the Service screen.

2. The agreement for Paid Services is formed when a Member indicates "Purchase Complete" in the purchase process.

3. Prices displayed at the time of Paid Service purchase may vary depending on several factors, and the Company may apply differential pricing based on region, subscription period, past purchase history, and other factors.

B. Subscriptions and Auto-Renewal

1. When you purchase a subscription, it automatically renews until canceled, and the fee displayed at the time of purchase will be charged periodically.

2. To cancel a subscription, Members must either cancel directly through the in-service settings, or if purchased through an external service such as the Apple App Store or Google Play Store, cancel through the subscription management feature of the respective platform.

3. Upon cancellation, Members may continue to access subscription benefits until the end of the current subscription period, after which the subscription will not renew.

4. Canceling a subscription does not delete the Service account. To completely delete an account, Members must follow the separate account deletion procedure under Article 16.

C. Virtual Items

1. Members may purchase Virtual Items through the Service and are granted a limited, personal, non-transferable, revocable license to use them.

2. Virtual Items are only usable through the Service and may not be sold, exchanged, or transferred to others.

3. The license for Virtual Items terminates at whichever comes first: the discontinuation of the Service or the closure/termination of the Member's account.

4. The Company may manage, regulate, control, modify, or remove Virtual Items without assuming separate liability.

D. Refunds

1. Generally, all purchases are final and non-refundable. However, applicable laws requiring refunds shall be followed.

2. Members residing in the Republic of Korea: You may receive a full refund for subscriptions and/or unused Virtual Items within 7 days of purchase. However, exceptions apply to content that is used or applied immediately upon purchase, content whose utility is determined upon opening, and other cases where withdrawal of offer is restricted under the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률).

3. Members residing in the EU/EEA/UK/Switzerland: You may receive a full refund within 14 days of the subscription start date.

4. For purchases made through Apple ID or Google Play, refunds will be processed in accordance with the respective platform's policies.

5. In the event of overcharges, the Company will refund the excess amount to the Member. If the refund costs are incurred due to the Member's fault, the Member shall bear such costs within a reasonable scope.

1. Unless otherwise stipulated in these Terms, the Company may notify Members via the email registered by the Member, in-service notifications, push notifications, or other means.

2. For notifications addressed to all Members, the Company may substitute the notification under Paragraph 1 by posting on the in-service "Notices" section for at least 7 days.

A. Termination by Member

1. Members may request account deletion at any time through the settings menu within the Service, and the Company will process it promptly in accordance with applicable laws.

2. Upon account termination, all Member data will be immediately deleted, except where the Company retains Member information in accordance with applicable laws and the Privacy Policy.

3. Members using Paid Services must separately cancel subscriptions through external services (Apple, Google, etc.) before deleting their account. Failure to cancel subscriptions may result in continued charges even after account deletion.

B. Termination and Restrictions by the Company

1. If a Member violates obligations under these Terms or disrupts the normal operation of the Service, the Company may progressively restrict Service usage in the following order: warning, temporary suspension, permanent suspension, and contract termination.

2. However, the Company may immediately suspend or terminate an account in the following cases:

- Violation of applicable laws

- Fraudulent use of another person's identity

- Actions that threaten the safety of other Members

- Confirmed acts related to sex offenses, violence, or harassment

- Repeated posting of prohibited content

3. When restricting usage or terminating a contract under this Article, the Company shall notify the Member in accordance with Article 15.

4. Members may file an objection against usage restrictions under this Article through the procedure established by the Company. If the objection is deemed legitimate, the Company will promptly restore Service access.

1. The Company does not conduct criminal background checks or identity verification on Members. The Company makes no representations or warranties regarding Members' behavior, identity, intentions, or integrity.

2. Members are solely responsible for their interactions with other Members and must take appropriate safety precautions when meeting other Members.

3. While the Company strives to foster a respectful environment, it is not responsible for Members' behavior on or off the Service.

1. Copyright and intellectual property rights to the Service belong to the Company. However, copyright of content posted by Members belongs to the respective authors of such content.

2. Content posted by Members within the Service may be used for Service operations and related promotions, and may be partially modified, reproduced, or edited to the extent necessary for such display.

3. If the Company wishes to use Member content in ways other than those described in Paragraph 2, it must obtain the Member's prior consent.

4. The Company grants Members only the right to use the Service, and Members may not transfer, sell, pledge, or otherwise dispose of such right.

1. If you believe that Member Content or Service content infringes upon your intellectual property rights, please submit an infringement notice to the Company including the following information:

- Identification of the work claimed to have been infringed

- Information sufficient to locate the infringing material

- Contact information (address, phone number, email)

- A good faith statement regarding the infringement

- A statement affirming the accuracy of the notice information, with signature

2. Copyright infringement notices must be sent to the Company's customer support or legal department (dev@myloveidol.com).

3. The Company may terminate the accounts of repeat infringers.

1. The Service may contain advertisements, promotions, and links to other websites provided by third parties.

2. The Company is not responsible for the accuracy or legality of third-party advertisements or promotions, and does not endorse such products or services.

3. If a Member chooses to interact with a third party, the terms of that third party apply to the relationship with the Member, and the Company is not responsible for such interactions.

1. The Company provides the Service on an "as is" and "as available" basis to the maximum extent permitted by applicable law, and makes no warranties of any kind, whether express, implied, statutory, or otherwise, in connection with the Service.

2. The Company does not warrant:

- That the Service will be uninterrupted or error-free

- That defects or errors in the Service will be corrected

- That content or information obtained through the Service is accurate and up to date

- The number of active users at any given time or the possibility of matching

- Attraction to persons Members meet through the Service or such persons' behavior

3. The Company is exempt from liability for Service provision in cases of force majeure such as natural disasters or equivalent circumstances.

4. The Company is not liable for Service usage disruptions caused by reasons attributable to Members.

5. The Company is not responsible for the reliability or accuracy of information or materials posted by Members in connection with the Service.

6. The Company is exempt from liability for disputes between Members or between Members and third parties that arise through the Service.

7. The Company assumes no liability in connection with the use of free Services unless otherwise required by applicable law.

To the maximum extent permitted by applicable law, in no event shall the Company, its affiliates, employees, or service providers be liable for any indirect, consequential, incidental, special, or punitive damages arising from:

1. Access to and use of, or inability to access and use, the Service

2. Actions or content of other Members or third parties on or off the Service

3. Unauthorized access to, use of, or alteration of Member Content

To the maximum extent permitted by applicable law, the Company's total liability for all claims related to the Service shall not exceed the greater of (a) KRW 100,000 or (b) the amount the Member paid to the Company for the Service during the 12 months immediately preceding the date the lawsuit was filed.

To the extent permitted by applicable law, Members agree to indemnify and defend the Company, its affiliates, and related parties from and against all claims, damages, losses, costs, and expenses (including attorney's fees) arising from the Member's access to or use of the Service, Member Content, conduct toward other Members, or violation of these Terms.

A. Informal Dispute Resolution

1. In the event of a dispute related to the Service, Members shall first contact the Company's customer support to attempt to resolve the dispute informally.

2. The Company will review the Member's complaint within a reasonable period and notify the Member of the results.

B. Governing Law and Jurisdiction

1. The interpretation and application of these Terms shall be governed by the laws of the Republic of Korea.

2. Any lawsuit arising from disputes between the Company and Members in relation to the Service shall be filed with the court having jurisdiction under the Civil Procedure Act (민사소송법).

3. For Members residing overseas, the laws and jurisdiction of their country of residence may apply only if the mandatory consumer protection laws of that country explicitly prohibit the application of this Article.

C. Members Residing in the EU/EEA/UK/Switzerland

Members residing in the EU, EEA, United Kingdom, or Switzerland may attempt dispute resolution through the European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).

A. Members Residing in the Republic of Korea

1. Members who have entered into a paid content purchase agreement with the Company may withdraw the offer within 7 days from the later of the purchase date or the date the content became available, without any fees or penalties.

2. Withdrawal of offer is restricted in the following cases:

a. Paid content that is used or applied immediately upon purchase

b. Content for which additional benefits have been provided and those benefits have already been used

c. Content whose utility is determined upon opening, where the opening has occurred

d. Content received free of charge or acquired during the course of Service use

e. Bundled content of which a portion has been used

3. For content for which withdrawal of offer is not possible, the Company shall clearly indicate this fact in a location easily accessible to Members.

4. Upon withdrawal of offer, the Company shall refund the payment within 3 business days. In the event of a refund delay, the Company shall pay delay interest as prescribed by the Act on Consumer Protection in Electronic Commerce (전자상거래 등에서의 소비자보호에 관한 법률).

5. If a minor makes a payment without the consent of their legal guardian, the minor or their legal guardian may cancel the payment. However, this is limited in cases where the legal guardian has permitted disposal within a certain range or where the minor used deceptive means.

B. Members Residing in the EU/EEA/UK/Switzerland

1. You may receive a full refund within 14 days of the subscription start date.

2. For digital content not delivered on a physical medium, cancellation may be restricted if there has been explicit prior consent to begin processing the order and acknowledgment of waiver of the right of withdrawal.

C. Other Regions

The refund provisions prescribed by the applicable laws of each Member's country of residence shall apply.

1. The Company may provide various information to Members by posting on in-service notices or through email, push notifications, and other methods in connection with Service operations.

2. Members may change their marketing notification preferences in the Service settings. However, essential Service notices (such as Terms amendments and Service suspensions) are excluded from opt-out options.

1. Harmony Match is a global service that operates in various countries and regions. Members understand that additional rights or restrictions may apply to their use of the Service in accordance with the laws of their country of residence.

2. The Company may restrict or discontinue the provision of the Service in certain countries or regions, and shall notify Members in those areas in advance.

3. Content within the Service may be provided in various languages, including Korean, English, and Japanese, and the accuracy of translations is not guaranteed. In the event of a legal dispute, the Korean text shall prevail.

1. The Company provides safety guidelines for Members' safe use of the Service, and Members are encouraged to familiarize themselves with these guidelines.

2. When meeting other Members offline, the following safety guidelines are strongly recommended:

- Meet for the first time in a public place

- Share the meeting schedule and location with someone you trust

- Refrain from sharing personal financial information

- Leave immediately if you feel uncomfortable

3. The Company is not responsible for incidents that occur during offline meetings between Members.

By using the Service through a mobile device, app, or website, Members agree to be bound by:

1. These Terms of Service (as may be amended from time to time)

2. The Privacy Policy

3. The Community Guidelines

4. Additional terms applicable to the purchase of Paid Services

If you do not accept and agree to be bound by all terms of this Agreement, you may not use the Service.

1. These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between the Company and Members regarding the use of the Service and supersede all prior agreements, whether written or oral.

2. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

3. The Company's failure to exercise or enforce any particular right or provision of these Terms shall not constitute a waiver of such right or provision.

4. Members' accounts and rights to use the Service are non-transferable, and all rights to the account terminate upon the Member's death unless otherwise provided by law.

5. All rights and licenses granted by the Company under these Terms may not be transferred or assigned by Members, but the Company may assign them without restriction.

6. No agency, partnership, joint venture, employment, or other special relationship is created between the Company and Members as a result of these Terms.

These Terms shall take effect on February 19, 2026.

Contact: Harmony Match Customer Support (dev@myloveidol.com)